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The Vindolanda Trust knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the Vindolanda Trust website privacy policy. By visiting the Vindolanda Trust website, you are accepting and consenting to the practices described in this Privacy Notice.

Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your experience on the Vindolanda Trust website. We use this information to provide E-Newsletters, handle orders, deliver products, process payments, communicate with you about orders, products and promotional offers, update our records and generally maintain your accounts with us as well as recommend merchandise and information that might be of interest to you. We also use this information to improve the website and platform, provide appropriate information as well as prevent or detect fraud or abuses of our website.

Here are the types of information we gather
We receive and store any information you enter on our website or give us in any other way. We also receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses The Vindolanda Trust.

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser. Information about our customers is an important part of our business and we are not in the business of selling it to others.

Agents
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of The Vindolanda Trust
We release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements or to protect the rights, property or safety of The Vindolanda Trust. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.

With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

How Secure Is Information About Me?
We take, nor hold any customer credit card information. All credit and debit card processing is currently made via Protex during the final check out process.

What Information Can I Access?
The Vindolanda Trust gives you access to a broad range of information about your account and your interactions within the Vindolanda Trust website.

What Choices Do I Have?
You can add or update your information in the My Account area. If you do not want to receive e-mail from us, please adjust 'subscribe to newsletter'.

Conditions of Use, Notices and Revisions
If you choose to visit the Vindolanda Trust website, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy on the Vindolanda Trust website, please e-mail us a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Automatic Information
Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) and products you viewed or searched for.

Information You Can Access
Examples of information you can currently access through the Vindolanda Trust website include your recent orders, personal information (including gender, name, e-mail, date of birth, telephone number, address book), delivery and invoice addresses, product notification preferences and your password and access details.



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Vindolanda Trust, Chesterholm Museum, Bardon Mill, Hexham, Northumberland, NE47 7JN.
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